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Privacy Policy

Last updated: April 19, 2026

Venxa Technologies Ltd. ("Venxa", "we", "us") respects your privacy. This policy explains what personal data we collect, how we use it, with whom we share it, and the rights you have — including rights under the EU GDPR and California's CCPA/CPRA.

What we collect

  • Account info: name, email, password (hashed), username, optional phone, date of birth.
  • Payment metadata via Stripe (we do not store card numbers).
  • Events you view, attend, like, or host; tickets you purchase; reviews you post.
  • Device & technical: IP address, browser, OS, pages visited.
  • Communications with support and contact-form submissions.

How we use it

  • Provide the service: sign-in, tickets, organizer tools, fraud prevention.
  • Communicate: receipts, event reminders, support replies.
  • Improve the platform and personalize recommendations (with your consent).
  • Legal compliance: tax records, age verification, law-enforcement requests.

Your rights (GDPR & CCPA)

  • Access / Portability: download a copy of your data — export now.
  • Deletion: request permanent deletion — delete my account.
  • Correction: update your info in profile settings.
  • Opt-out of marketing: toggle marketing consent in your profile, or unsubscribe from any email.
  • Cookie preferences: managed via the cookie banner at the bottom of the page.

Do Not Sell or Share My Personal Information

California residents have the right to opt out of the "sale" or "sharing" of personal information under the CCPA/CPRA. Venxa does not sell personal information for money. We may share limited data with analytics and advertising partners only after you've granted consent via the cookie banner. To opt out at any time, reject the Analytics and Marketing categories in the cookie banner, or email privacy@venxa.events.

Retention

We retain account data while your account is active and for up to 7 years after deletion where required for tax, accounting, or fraud prevention. Deleted data is otherwise removed or anonymized within 30 days of processing your request.

Contact

Questions? Reach the Venxa Privacy Team at privacy@venxa.events or via our contact form.